Frequently Asked Questions
We deliver all across India and have partnered with reputed logistics providers including FedEx, BlueDart, Delhivery, Professional Couriers, and India Post. Our estimated delivery time is 3 to 10 working days, depending on your location.
We offer free delivery across India on prepaid orders. However, cash on delivery charges are applicable.
We accept requests for cancellation of orders only if they are raised within 6 (six) hours of placing the order on our website. Since we usually ship orders within 4-6 hours, we cannot accept cancellation requests after this period. You can raise the cancellation request by sending us an email to info@thefragrancepeople.com or calling our customer care helpline number at +91-9717750750.
Please note that we cannot cancel orders that have already been processed or shipped. We also reserve the right to make the final decision on all cancellation requests and the customer agrees to accept our decision.